Customer Service

At UrgentCourierService.ie, we know that getting your parcels delivered on time is only half the story. We’re all about making your experience smooth and stress-free, from the moment you get a quote to the second your parcel arrives. So, if you’ve got questions or need a bit of help, you’ve come to the right place.

Got a Question? We’ve Got Answers!

Frequently Asked Questions (FAQs): Have a peek at our FAQs – they’re packed with answers to all sorts of questions about shipping, tracking, and everything in between.

We’ve organised them nicely, and there’s a handy search bar too, so you can find what you need quickly.

Live Chat Support:

Need a quick chat? Our friendly team are on hand for live chat Monday to Friday, 9 am to 5 pm. And if you’re using our premium services, we’re here 24/7, even on bank holidays. Just click that little chat icon, and we’ll be right with you.

Give Us a Ring: Fancy a natter? Call us on IRELAND: +353 1 267 8682 or UK: (+44) 333 006 4326. We’re always happy to have a chat and sort things out for you.

Drop Us an Email: For those less urgent queries, pop us an email at info/@/courier.ie. We’ll get back to you within 24 business hours.

Handy Online Tools for You:

Get a Quick Quote: Need a price? Just pop in your details and get an instant quote. Easy peasy.

Track Your Parcel: Keep an eye on your parcel’s journey with our tracking tool. Just enter your tracking number and you’ll know exactly where it is and when it’s due.

Manage Your Account: If you’re a registered user, you can manage your account, see past deliveries, and update your details.

We’d Love to Hear From You!

We’re always looking to improve, so we really value your feedback. Whether it’s good or bad, let us know what you think. You can leave a review on our website or social media. Your thoughts help us make our service even better.

Let’s work together to make your parcel deliveries as smooth as a cup of tea!